Thanks for your reply but could you please detail out the steps to find the performance for a specific flight? I was unable to figure this out.
Thank you.
On 7/27/09, Customer Care <customer-care@delta.com> wrote:
> Dear Mr. Marcus,
>
> Thank you for contacting us through delta.com. We are sorry for the delay in responding to your message.
>
> There is a link to historical flight on-time performance on the Flight Schedule page. Below the flight schedule box, is a link for 'Historical Reliability Information'. This opens a government website with generic statistics for Delta and other airlines.
>
> We have forwarded your comments about making this information easier to find on delta.com. Thank you for your suggestion to improve delta.com
>
> Information about a specific flight can be obtained by contacting reservations. The agents have access to information about each flight in our booking system. Delta Connection carriers and new flights are not included. Please contact Northwest to obtain on-time performance
information for their flights.
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