Delta Inconsistency Frustrating

Let's add another basic problem that Delta has: consistency.*

Suit bag. Carried it on many times. Including yesterday, ATL -> O'hare.
Today? Nossir, that bag's too big; gotta check it.
(Who enforced it? TSA. Huhhhhhhh?)
(As a person walks past me with a waiver signed by Julie, a Delta employee, to tell TSA her non-sizewise bag was OK to carry through security.)
Delta counter: No. Don't care if it fits. No. Don't care if you are flying first and there is a lot more 50% more overhead space per passenger in first. No. Don't care if Atlanta let's you carry it on.

So, having time to kill, I pick up my cell and call Delta corporate, asking for an exec assist in the CEO's office. I start to explain my situation, complaining how frustrating the inconsistency was. An agent hears me and escorts me through TSA. With my bag.

*Biggest other bad character traits DL has as a company?
1. Running an airline as if s__t never happens--tightly scheduling gates, running airports to capacity, etc. And then when s__t happens, they have no flexibility to compensate and a little s__t turns into a cascading series of service failures.
2. Communicating, especially about delays.
3. Consistency.