"U.S. Transportation Secretary Ray LaHood on Friday blamed an employee at Delta Air Lines Inc. for exacerbating a delay that left passengers stuck on a rival's jet at a Minnesota airport for almost six hours. However, the chief executive of Mesaba Airlines, the Delta regional airline unit targeted by the secretary, said he disagreed with the DOT's initial findings.
Mr. LaHood said the initial probe into the incident revealed that an employee at Mesaba had been the only person at the airport in a position to help [and] ... had 'improperly refused' a request from the plane's captain to allow passengers into the terminal. The employee mistakenly believed that the Transportation Security Administration had to clear the late-night disembarkation, said Mr. LaHood. 'There was really a complete lack of common sense here,' he added. 'The Aviation Enforcement Office is considering appropriate action to take against Mesaba as it completes the investigation, which it expects to conclude within a few weeks,' added Mr. LaHood, noting that senior staff at Continental and ExpressJet should have got involved earlier."
Full article: DOT Secretary Blames Delta Unit for Flight Delay - WSJ.com:
06 September 2009
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