From the New York Times: "The mystery is why so many people are willing to put up with an airline that, in the words of The Economist, “has become a byword for appalling customer service, misleading advertising claims and jeering rudeness towards anyone or anything that gets in its way. Nobody helps you — it’s as simple as that,” said Malcolm Ginsberg, editor in chief of the travel newsletter aerbt.co.uk, describing what happens to Ryanair passengers who need assistance at the airport."
Full article.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment