22 October 2009

Free Wi-Fi on Delta through the end of the year

From The Ticket: to get FREE Wi-Fi on Delta Air Lines (thru Dec 31)– just use the code DELTATRYGOGO when you log on.

Airtran: use the code AIRTRANTRYGOGO when you log on.
American: use the code AATRYGOGO when you log on from the plane.

Smelly, hot plane coming in from Tulsa last night

Tip to Delta--when the plane smells of vomit, having working air conditioning makes life better. The wimpy flow coming out of the air vent didn't have a chance of competing with the stained carpet under our feet on the 3:05 flight (delayed about an hour) out of Tulsa.

Geez.

Two points for a quick rebooking

Checked in at Toronto to fly to Tulsa via Minneapolis. One leg delayed, one cancelled. But Delta immediately rebooked by on American, without even being asked. That was an exceptional and good experience.

Delta vs Air Canada to the UK

That headline's not fair--it summarizes two separate flights in the last week.

I took Air Canada and found friendly skies and a great aircraft. Unlike the jets that Delta flies to London, coach seats had
  • A 7" (diagonal) screen on the back of each seat with a slew of movies. (Delta shows 2 movies, 1 at a time, on old screens that hang from the ceiling. Films such as "Ghosts of Girlfriends Past".)
  • A power plug in the back of the seat in front of you for every seat in coach. (Delta usually has it for a few of the front rows, inconveniently located under your seat.)
  • A USB port in the seat in front of you to power the screen from your laptop.
Now, I still couldn't work when the seat in front of me reclined. But, if you are sitting down, my solution was easy and not uncomfortable: I traded seats with the guy in the middle seat and worked for about 6 1/2 hours sitting there. And it was wide enough to be OK. This was a FAR better experience than any Delta flight I've been on to the UK and many other EU destinations.

Upshot: I've got the miles to be Diamond next year. If Air Canada flew from ATL to LON, I'd be on it every time.

15 October 2009

Passenger advocate claims Delta hacked her e-mails  | ajc.com

This one surprises me - I consider Delta a much more honest company that is portrayed. I hope it is a groundless accusation (but if true, Delta should gets it ass kicked)>
"A passenger rights advocate accused Delta Air Lines Inc. in a federal lawsuit Tuesday of conspiring with a Virginia company to obtain hacked e-mails from her computer to help them derail her efforts to protect air travelers from lengthy tarmac delays and other inconveniences." Passenger advocate claims Delta hacked her e-mails | ajc.com: